Exact Hosting has acquired 5DollarHosting.com, as of August 1st 2017. We would like to take this opportunity to welcome you to Exact Hosting as our valued customers. Similar to 5DollarHosting.com, Exact Hosting provides shared web hosting services, including domain registration and enhanced email services. Exact Hosting is a division of Tucows, a leader in several Internet based ventures. More information on Tucows can be found at http://www.tucows.com/about-us/.
Exact Hosting has a larger team dedicated to answering any inquiries that you may have. Over time, we will closely integrate our support staff to provide an increased level of customer service. Please continue to open support and billing inquiries as you do today.
There will be no changes to your hosting services or pricing. The only change will be that the invoices and emails from us will soon come from “Exact Hosting” and your payment statements will also reflect the new name. If you pay via credit card, your statement will soon show “EXACTHOSTING”.
Feel free to contact us at any time (Monday to Friday, 8AM-8PM EST), but please be patient as support agents are getting familiar with new customer names and details. Our help desk is available by emailing email@example.com or by calling 1.877.658.4146 ext 1. We’ll also be forwarding the existing support emails and phone numbers to Exact Hosting. While the existing phone numbers will work, please update your phone records as soon as possible.
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